Serenity Integrated Systems Terms and Conditions

Terms of Service

Last Updated: 4/1/2026

These Terms of Service ("Terms") govern your access to and use of the web hosting, custom software development, and related services (collectively, the "Services") provided by Serenity Integrated Systems ("Company," "we," "us," or "our"). By accessing or using our Services, you ("Client," "you," or "your") agree to be bound by these Terms.

1. Provision of Services

The Company acts solely as a technology and production vendor. We provide hosting infrastructure and software development services strictly on an "AS IS" and "AS AVAILABLE" basis. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with or without notice.

2. Acceptable Use Policy (AUP)

You agree not to use the Services for any unlawful, abusive, or fraudulent purpose. You are strictly prohibited from utilizing our infrastructure to:

• Transmit or host malware, viruses, or destructive code.
• Engage in spamming, phishing, or unsolicited mass communications.
• Host unauthorized copyrighted material or intellectual property belonging to third parties.
• Operate resource-intensive scripts that negatively impact server stability for other clients. The Company reserves the right to immediately suspend or terminate your account without refund if we determine, in our sole discretion, that you have violated this AUP.

3. Data Security and Backups

While the Company may provide automated backup services as part of certain hosting packages, YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF ALL DATA, CODE, AND CONTENT HOSTED ON OUR SERVERS. The Company shall not be held liable for any data loss, corruption, or unauthorized access to your information, regardless of the cause, including hardware failure, cyberattacks, or routine maintenance.

4. Intellectual Property

A. Hosted Content: You retain all ownership rights to the data, text, and media you host on our servers. You grant the Company a non-exclusive license to host, copy, and transmit your content solely for the purpose of providing the Services. B. Custom Software: Unless otherwise specified in a separate, written Scope of Work, the Company retains ownership of the underlying proprietary code, libraries, and frameworks used to develop custom software applications, while granting you a perpetual, non-exclusive license to utilize the finalized software for its intended business purpose.

5. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

6. LIMITATION OF LIABILITY

A. NO INDIRECT DAMAGES: IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B. LIABILITY CAP: UNDER NO CIRCUMSTANCES SHALL THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT CAUSING THE LIABILITY.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the Services, or your hosted content, including any third-party claims of intellectual property infringement or defamation.

8. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease, and the Company reserves the right to permanently delete your hosted data.

9. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Volusia County, Florida, and the parties hereby consent to the personal jurisdiction and venue therein.

10. Modifications

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.